Joliet Oral Surgeons

Adriana Galvez 2 months ago

I had a great experience, great service and the whole crew was very nice and patient, the whole process was fast after they filed the claim to my insurance I had to wait probably like 2-3 weeks, The crew was nice I had to bring my kids with me couple times and they were very patient and nice, Definitely recommend them…

Karen Paul 3 months ago

My experience with this dental office has been nothing but great!!! Everyone in the office was very friendly and accommodating of my needs and the Dr was great!!!! I had 2 teeth removed with no problem. The Dr was very gentle and kind. I would recommend this dental surgeon to anyone!!!!

Maribel Gonzalez 11 months ago

TERRIBLE service do not go here we had a 12:45 appointment That they confirmed the day before. the day of The appointment we were called to see if we can go at 12 since they had a cancellation. Husband was there on time at 12. However at 12:30 Surgeon was not there yet And was told that he was not coming until 12:45 . Husband mentioned he was not getting a good vibe. They were rude. They kept changing their story that the doctor was coming and then the other receptionist said that he wasn’t coming until 12:45 husband walked out. When I called to speak with the surgeon once he arrive, theFront receptionist was very rude and racist, saying my husband can go somewhere else. then you wonder why they had many openings and cancelations for surgical procedures. STAY AWAY

Alaina Prawdzik a year ago

Our first visit while my daughter was still under they brought four prison inmates from statesville. Our second visit he did unnecessary treatment and billed for treatment Like uneruption of tooth, that was already erupted. He only moved it! I have contacted insurance for fraud and my daughter has had to under go another surgery to undo his carelessness. He has caused her unnecessary pain for 2 months and has cost us more money!!! Do not go to him. The whole office is unprofessional.

Itzel Heidler Edited a year ago

I called for an appointment to get all 4 wisdom teeth extractions. Shelly was the person I spoke with. First off, I am glad I had the bad experience over the phone with her because if this is the type of attitude the front desk receptionist has towards potential clients I don't want to find out what the service is like for actual clients. Shelly had a snippy attitude, not patient at all, sounded rushed/annoyed over the phone and was not pleasant at all. I read all the 1 star reviews AND still decided to give them a chance by trying to book an appointment with them. Here's a tip : Please re-train Shelly in her customer service skills because it is costing the company money. I will be taking my business elsewhere. Edit 01/28/2025 Reply to this business response to my review:: You are correct, I am not a patient and will NEVER visit this office but I am still allowed to review the interaction I had with your staff over the phone. As per my review, I never stated that I was a patient or that I visited the office in person (reading is fundamental). My 1 star review is not based on the fact that the receptionist asked me the state of my insurance it's the fact that she was annoyed beca